Experienced onsite support for telecommunications, broadband, network and data-center environments. TT&P acts as the physical extension of your remote engineering, operations or support team.
Equipment & power support
- Equipment installation, replacement and removal
- Rack and cabinet work
- Power connections and verification
- Power cycling, resets and equipment swaps under customer direction
Cabling & interconnection
- Copper and fiber patching
- Cable tracing, identification and labeling
- Cable installation and rerouting
- Basic connectivity and operational testing
Inspections & documentation
- Visual equipment and site inspections
- Alarm and indicator verification
- Equipment inventory and asset verification
- Site photographs and condition reporting
- Site surveys, audits and corrective work
Coordination with your remote team
We work with remote engineers, network operations centers and technical support personnel on troubleshooting events, scheduled maintenance, upgrades and multi-site assignments. Support can also include shipping, receiving and onsite material coordination within the agreed scope.
Telecom experience in the field
More than 30 years of hands-on telecommunications experience informs our work with DC power, grounding, transport equipment, fiber, cabling, racks and distribution systems. Many smaller assignments are performed directly by the owner; on larger scopes, he remains involved in execution and technical oversight.
Arrange onsite support
Send the site location, requested work date or maintenance window, task list and remote technical contact. Include access arrangements, tools or materials required and the documentation you need after the visit. Availability and scope are confirmed for each assignment.